
Frequently Asked Questions
Help on all things Floodshield, other products and orders
Here you will find a collection of the questions, along with the answers, we get asked by our customers on a regular basis.
Got questions on Floodshield?
How easy is it to fit a Floodshield?
Very easy. Floodshield was designed knowing that sometimes you have to fit it in an emergency. Simply wind the clips to the length you want, and press into place.
Do you really not need any tools or permanent attachments to my home?
You really don't! You don't need to have any ugly attachments to your building, or find the tool box when there is a flood warning. Simply take the Floodshield out from storage and clip it into place.
What size door will a Floodshield protect?
Floodshield will protect most residential single doors: from 760mm wide to 960mm wide.
My doorframe is very deep, will your clips reach the frame?
Our Floodshields come fitted with standard 50mm bolts. Longer bolts can be supplied if required.
My doorframe is narrower than the 35mm needed, what can I do?
Affixing a wooden batten each side of the door frame will increase the width of the outside surface to a above the required 1 ½ inches (35mm). This will allow the barrier to seal and clip to the frame correctly. Once the wooden batten is painted it becomes part of your door frame. Go to our wooden door frames help section for a diagram example.
How do I know if I need a Standard Floodshield or a closed Floodshield?
Closed Floodshields are only for use with door frames that have a continuous bottom threshold. All other doors require a Standard Floodshield.
Will I need to avoid the plastic trim down the edges of my UPVC door frame when I choose the barrier size?
UPVC door frames are approx. 75mm wide, which allows the barrier to overlap at least 35mm each side of the door frame. This width means that there should be ample space to fit the barrier whilst avoiding the plastic trim. Go to our UPVC door frames help section for a diagram example of this.
Do Floodshields work with outward opening doors?
Unfortunately, Floodshield only able to attach to inward opening doors. For outward opening doors we recommend FloodSax.
Do flood barriers really work?
Yes they do. Floodshield has been extensively tested in flood test facilities, and of course by customers in real life flood situations.
How long will the Floodshield Barrier last if used regularly?
The Floodshield Door Barrier will last indefinitely as a result of the materials used in its design - it is made of tough Polypropylene rather than cheap wood like some barriers. And all attachments are fixed the barrier so you don't have to worry about loosing them when you need them most.
Can I stack multiple Floodshield on top of each other to get a higher barrier?
Unfortunately not. The barriers are not built to seal water tight this way - once water levels reach this height there are likely to be many more entrance points for the water, for example windows, ventilation.
Where will you ship Floodshield to?
Anywhere in the world! Our price includes free shipping to wherever you are, and we have customers on almost every continent.
How much does a Floodshield weigh?
A Floodshield weighs only 5kg and so can be carried and fitted by most people from 8 to 80+!
How tall is the Floodshield?
Floodshield is 58cm high, or roughly 2 feet.
Is there a Floodshield model that can protect garage doors or patio doors?
Not yet! We are working on a solution for these, but currently recommend FloodSax as an excellent solution to these wider apertures.
What warranty do I get?
2 Years warranty and 60 days money back guarantee.
How long have Floodshield's been protecting people?
Floodshield was invented nearly 20 years ago, and has been protecting customers ever since - giving them peace of mind.
Looking at our other products?
How do I protect the rest of my house?
We offer a range of products that can help protect the rest of your house. Please see our products page.
Is free shipping on all products?
Shipping is payable on all other products, even when supplied with a Floodshield (as the Floodshield will be shipped in its own box). Shipping costs will vary depending on where in the world the product is being shipped, but will be clearly displayed in your shopping cart at checkout.
Can I reuse a FloodSax or Osmo barrier?
Our advice is not to reuse these barriers. This is because flood water inevitably contains a significant amount of raw sewerage, which will be absorbed by these barriers, and so constitute a bio-hazard. Both these types of barriers can remain inflated and in place for months at a time, providing flood protection without having to remove and replace them.
Order, delivery or general questions?
How long between me placing my order and it been shipped?
In most cases the Floodshield will be shipped the next working day. We will send you the tracking code from our courier when we get it, the day after it ships.
What is the cost in my currency?
Please click on the currency selector on the bottom right of your screen on mobile devices or head to the page footer on desktop.
What payment methods can I use?
Alongside debit and credit card payments, we aslo accept Paypal. We also offer payments through Klana, Apple and Google pay to make payments even easier.
How can I place an order?
If you know which product you require, visit our online store to order now. Alternatively, please contact us direct, where one of our helpful, trained team will be able to assist you with your requirements.
Want to know more about Floodshield?
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Why Floodshield?
Find out moreHead over to our Floodshield page to find out why this is the only door flood barrier you will ever need, and so much more.
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Need installation help?
Get the infoInstalling a Floodshield couldn't be easier so visit our installations section to find full instructions, videos and FAQs.
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Looking to buy?
Start shoppingIf you are ready to purchase your Floodshield, head on over to our online shop to select your size and type.
Let customers speak for us
from 248 reviews
Keeping my mind at rest with your excellent floodsacks thank you

I always leave 4 pads in the corner that is susceptible to water ingress in heavy rainstorms in my basement.
It stop the water from tracking across the concrete floor - total piece of mind !!

This robust shield is of fibre glass material utilising a corrugated shield for strength and rigidity. Surrounding the corrugated shield is a moulded flat frame providing a mating surface against the door frame. A high quality rubber? seal is fixed to this surface to give a waterproof seal.
The metal fixings allow a row of steel hooks to clamp the floodshield firmly against the door frame, thus providing a barrier but allowing the door to open for access.
Pros:
High quality well engineered product.
Easy and quick to fit.
Great after service and communication.
Con:
The metal 'hooks' have sharp edges. Might benefit from a light linishing or maybe plastic caps. To protect fingers and door seals.

Purchased these to replace some others supplied by our council following a flood that had been used when heavy rain was forecast. We have used a couple and they swell up well. Fortunately they have not been used in earnest, but they seem to be good. I like to have them in their box and easily accessible if required.

It works well.

Not used but sleep better at night

Bought these for my daughter’s house, who suffered a freak flood. Hoping this will not happen again but these shields give us peace of mind. One of the shields do not fit correctly, but Mikee was extremely helpful in finding a solution and replaced the item in a prompt manner. Would highly recommend this product and company.

I have dry fitted the flood shield and it fits and looks to be water tight. Although fortunately not tested in anger it does look and fit extremely well. Thank you for your help and advice.
Best regards.
Peter Tydeman.

We “summerized” our Florida condo with the toilet stoppers and left the air pump with the person looking after our place after we headed back north so he could add some more air if required if a storm surge is predicted. Fingers crossed no flood this year.

Easy and light to install! Not tested with flooding but happy it's a good defence if ever needed!

The advertising was persuasive so we ordered it. It came in good order and proved to be the right fit and easy to instal. The proof as to its efficiency now depends on the next flooding event (which we expect but rather fear). If that happens you can expect another review!
Regards
Anthony Bennett
18 Feb 2025

After receiving the flood shield and realising we needed the shorter clips, you promptly sent them with no issues.
Today we have swapped the clips and fitted it to the door. It was lightweight, and very easy to install.
Really hoping we won’t need to use it, but it is very reassuring to know that if the worse does happen, my mum is able to install the Floodshield.
Your customer service has been brilliant and your product is giving my mum peace of mind should the worst happen.

Hi I found the barrier easy to fit lightweight bit disappointing the writing upside down on , fortunately I’ve not had to use it yet so still waiting to test it

It arrived today just in time for Christmas!!

Toilet Stopper
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