Here you will find a collection of the questions, along with the answers, we get asked by our customers on a regular basis.

Got questions on Floodshield?

How easy is it to fit a Floodshield?

Very easy. Floodshield was designed knowing that sometimes you have to fit it in an emergency. Simply wind the clips to the length you want, and press into place.

Do you really not need any tools or permanent attachments to my home?

You really don't! You don't need to have any ugly attachments to your building, or find the tool box when there is a flood warning. Simply take the Floodshield out from storage and clip it into place.

What size door will a Floodshield protect?

Floodshield will protect most residential single doors: from 760mm wide to 960mm wide.

My doorframe is very deep, will your clips reach the frame?

Our Floodshields come fitted with standard 50mm bolts. Longer bolts can be supplied if required.

My doorframe is narrower than the 35mm needed, what can I do?

Affixing a wooden batten each side of the door frame will increase the width of the outside surface to a above the required 1 ½ inches (35mm). This will allow the barrier to seal and clip to the frame correctly. Once the wooden batten is painted it becomes part of your door frame. Go to our wooden door frames help section for a diagram example.

How do I know if I need a Standard Floodshield or a uPVC Floodshield?

uPVC Floodshields are only for use with doorframes that have a continuous bottom threshold. All other doors require a Standard Floodshield.

Will I need to avoid the plastic trim down the edges of my UPVC door frame when I choose the barrier size?

UPVC door frames are approx. 75mm wide, which allows the barrier to overlap at least 35mm each side of the door frame. This width means that there should be ample space to fit the barrier whilst avoiding the plastic trim. Go to our UPVC door frames help section for a diagram example of this.

Do Floodshields work with outward opening doors?

Unfortunately, Floodshield only able to attach to inward opening doors. For outward opening doors we recommend FloodSax.

Do flood barriers really work?

Yes they do. Floodshield has been extensively tested in flood test facilities, and of course by customers in real life flood situations.

How long will the Floodshield Barrier last if used regularly?

The Floodshield Door Barrier will last indefinitely as a result of the materials used in its design - it is made of tough Polypropylene rather than cheap wood like some barriers. And all attachments are fixed the barrier so you don't have to worry about loosing them when you need them most.

Can I stack multiple Floodshield on top of each other to get a higher barrier?

Unfortunately not. The barriers are not built to seal water tight this way - once water levels reach this height there are likely to be many more entrance points for the water, for example windows, ventilation.

Where will you ship Floodshield to?

Anywhere in the world! Our price includes free shipping to wherever you are, and we have customers on almost every continent.

How much does a Floodshield weigh?

A Floodshield weighs only 5kg and so can be carried and fitted by most people from 8 to 80+!

How tall is the Floodshield?

Floodshield is 58cm high, or roughly 2 feet.

Is there a Floodshield model that can protect garage doors or patio doors?

Not yet! We are working on a solution for these, but currently recommend FloodSax as an excellent solution to these wider apertures.

What warranty do I get?

2 Years warranty and 60 days money back guarantee.

How long have Floodshield's been protecting people?

Floodshield was invented nearly 20 years ago, and has been protecting customers ever since - giving them peace of mind.

Looking at our other products?

How do I protect the rest of my house?

We offer a range of products that can help protect the rest of your house. Please see our products page.

Is free shipping on all products?

Shipping is payable on all other products, even when supplied with a Floodshield (as the Floodshield will be shipped in its own box). Shipping costs will vary depending on where in the world the product is being shipped, but will be clearly displayed in your shopping cart at checkout.

Can I reuse a FloodSax or Osmo barrier?

Our advice is not to reuse these barriers. This is because flood water inevitably contains a significant amount of raw sewerage, which will be absorbed by these barriers, and so constitute a bio-hazard. Both these types of barriers can remain inflated and in place for months at a time, providing flood protection without having to remove and replace them.

Order, delivery or general questions?

How long between me placing my order and it been shipped?

In most cases the Floodshield will be shipped the next working day. We will send you the tracking code from our courier when we get it, the day after it ships.

What is the cost in my currency?

Please click on the currency selector on the bottom right of your screen on mobile devices or head to the page footer on desktop.

What payment methods can I use?

Alongside debit and credit card payments, we aslo accept Paypal. We also offer payments through Klana, Apple and Google pay to make payments even easier.

How can I place an order?

If you know which product you require, visit our online store to order now. Alternatively, please contact us direct, where one of our helpful, trained team will be able to assist you with your requirements.

Want to know more about Floodshield?

  • Why Floodshield?

    Head over to our Floodshield page to find out why this is the only door flood barrier you will ever need, and so much more.

    Find out more 
  • Need installation help?

    Installing a Floodshield couldn't be easier so visit our installations section to find full instructions, videos and FAQs.

    Get the info 
  • Looking to buy?

    If you are ready to purchase your Floodshield, head on over to our online shop to select your size and type.

    Start shopping 

Need help or advice?

Out expert team are on hand to answer any questions