At Floodshield we are a small team with a big passion for helping people protect their home. We understand the stress and fear that a living with flood risk can cause.
Our aim is to:
Provide our customers with all the advice they need to understand their options for flood proofing their home;
Guide our customers through the options so they can choose the best option for their budget and requirements;
Make only the best products available for our customer, at the best price; and
Help our customers fit their Floodshield and provide them with further advice if required.
Part of this process is offering "Solutions" as well as "Products". Products are of course the items you can buy. But Solutions are a full package of products that will solve a particular flood proofing problem.
Rich - Managing Director
Anthony - Operations and Customer Service
Jim - Customer Service
Mark - Customer Service
Lucy - Customer Service
Values are important. They are your DNA. They drive behaviour and decision-making, which is just about the most important things. These are our values:
Fanatical Solutioneering: we are fanatical about solving people's problems, efficiently, and in a cost effective manner.
Open and Honest: we don't spin people yarns when there is a problem. We confront it and deal with it.
Action Orientated: making stuff happen is where the fun is, and it is how we have the most positive impact on our customers.
Long-term Focused: we want to build relationships that last decades not days. We want a business that can employ our children, rather than has disappeared in a year.
We are not perfect, but everyday we try to make sure we are driven by these.
We care about stuff. Flood protection, yes, but also how we impact our environment, how we treat customers, employees and suppliers, how we protect your data. Here are the links to our policies:
Modern Slavery Policy
Bribery and Corruption Policy
Corporate Social Responsibility Policy
If you would like any more information on anything above, then please let us know.
All the best
Your Floodshield Team